Services for Members and AMCOS

Financial solutions and support services designed around coffee farming, cooperative ownership and productive investment.

What we offer

Member-centred financial services.

Savings and Share Capital

Mandatory and voluntary savings help members build financial reserves, demonstrate commitment and strengthen the liquidity of the SACCOS. Member shares support economic ownership and institutional capital.

Agricultural Finance

Agricultural loans are intended to finance productive farming and farm-related projects for eligible members, subject to appraisal, approved security and the current credit policy.

Solar Energy Finance

Solar loans support eligible member AMCOS to invest in reliable and clean energy solutions, improving operations and reducing dependence on unstable power sources.

Member Service and Guidance

Members receive support on joining requirements, savings, loan applications, repayment arrangements and available communication channels.

Financial Education

Financial literacy helps members improve budgeting, record keeping, savings discipline, investment planning and successful loan repayment.

Cooperative and Market Development

Through AMCOS links and strategic partnerships, the SACCOS can support stronger records, coffee quality, productive assets and collective development.

FROM FARM TO FINANCE

Services connected to real cooperative needs.

Our approach links financial discipline with productive investment, quality coffee handling and sustainable AMCOS growth.

S

Save

Build reserves and ownership.

L

Borrow

Finance approved priorities.

G

Grow

Strengthen livelihoods and AMCOS.

Coffee sorting and value addition by cooperative members
Service standards

What every member should experience.

Clear Information

Written terms, fees, repayment schedules and contact channels.

Fair Treatment

Consistent and respectful service for all eligible members.

Timely Response

Defined turnaround times for applications, enquiries and complaints.

Data Protection

Secure and legitimate use of member information.

Complaint Resolution

Visible feedback and escalation channels for member concerns.

Continuous Education

Regular guidance on savings, credit, governance and risk.

Illustrative coffee handling and value addition
Service channels

Support close to the member.

Office: Walk-in service at the Bukoba head office.
AMCOS: Applications, verification and member mobilisation.
Phone & WhatsApp: Enquiries, reminders and basic support.
Digital future: Member portal, SMS statements and mobile payments.
Contact Our Team
WA